How GoZone Works
GoZone is an on-demand rideshare service, powered by Via, that riders utilize for trips within, and sometimes between, designated zones in Denton County. The on-demand service uses a mobile app where passengers book their trips in real-time.
A fleet of dedicated branded vans is used to pick up and drop off riders at virtual stops within the zones.
Commute or run errands in Denton, Lewisville and Highland Village. GoZone operates seven days a week and costs $1.50 per passenger. In Denton only, for any trips over four miles, an additional charge of $0.50 per mile may apply, up to a cap of $5.00.
There's no cost with any GoZone-eligible DCTA pass. Reduced Fare passes are available to qualified GoZone riders. For information about how to obtain a GoZone Eligible DCTA Pass, click below.
Enabling Reduced Fares, Wheelchair Access and more in the GoZone App
For GoZone riders who have a Reduced Fare Eligible badge, you will need to activate your discount in the GoZone app to receive the discounted price. You may also enable other special rider categories, such as wheelchair access, senior citizen or student status, and more. Here's how:
- 1. Select the “Concessions” drop-down item from the main menu
- 2. Choose your qualification category
- 3. Hit OK when you see the confirmation
If you qualify for Reduced Fares but don’t yet have a badge from DCTA, find out how to get one by clicking below.
Stay Connected with GoZone
To get help regarding GoZone, email us at firstname.lastname@example.org or call our customer service team at 940-243-0077.