How GoZone Works
GoZone is an on-demand rideshare service, powered by Via, that riders utilize for trips within, and sometimes between, designated zones in Denton County. The on-demand service uses a mobile app where passengers book their trips in real-time.
A fleet of dedicated branded vans is used to pick up and drop off riders at virtual stops within the zones.
Commute or run errands in Denton, Highland Village and Lewisville/Castle Hills. GoZone operates seven days a week and costs $1.50 per passenger. In Denton only, for trips over four miles, the base fare is $1.50 with an additional charge of $0.50 per mile, up to a cap of $5.00.
There's no cost with any GoZone eligible DCTA pass. Reduced Fare passes are available to qualified GoZone riders. For information about how to obtain a GoZone Eligible DCTA Pass, click here.
Enabling Reduced Fares in the GoZone App
For GoZone riders who have a Reduced Fare Eligible badge, you will need to activate your discount in the GoZone app to receive the discounted price. Here's how:
- 1. Select the “Concessions” drop-down item from the main menu
- 2. Choose your qualification category
- 3. Hit OK when you see the confirmation
If you qualify for Reduced Fares but don’t yet have a badge from DCTA, find out how to get one by clicking below.
Stay Connected with GoZone
To get help regarding GoZone, email us at email@example.com or call our customer service team at 940-243-0077.