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940.243.0077

GoZone On-Demand

DCTA GoZone

Get Up and Go with GoZone

Check out the official microsite here for all things GoZone: dctagozone.net

How GoZone Works

GoZone is an on-demand rideshare service, powered by Via, that riders will be able to utilize for trips within, and sometimes between, designated zones in Denton County. The on-demand service will utilize a mobile app where passengers can book their trips in real time. A fleet of dedicated vans will be used to pick up and drop off riders at virtual stops within the zones. 

GoZone will provide safe, convenient, accessible, and affordable rides with a limited wait time.

How to Book a Ride

  1. Create an account
    1. Download the GoZone app from the App Store or Google Play store and follow the simple signup steps.
  2. Book a ride
    1. Enter your pickup and drop-off addresses and choose the ride option that works for you.
  3. Meet your driver
    1. Check the app to find out exactly where to meet the vehicle, which may be a short walk from the address you gave us.

GoZone Service Details

Hours of Operation/Service Zones

GoZone service will operate 365 days per year with the following days and hours of operation:

Denton GoZone and Lewisville/Highland Village GoZone + Business 121 GoZone (extension of L/HV GoZone)

  • Monday – Thursday: 5 a.m. – 10 p.m.; travel within designated zone only
  • Friday: 5 a.m. – 11 p.m.; travel within designated zone only
  • Saturday: 8 a.m. – 11 p.m.; travel within designated zone only
  • Sunday and holidays: 8 a.m. – 6 p.m.; travel within designated zone only

Lewisville/Highland Village GoZone Commuter Extension

Travel between the DART Frankford Station, Lewisville/Highland Village GoZone and Business 121 GoZone

  • Monday – Thursday: 5 a.m. – 10 p.m.
  • Friday: 5 a.m. – 11 p.m.

Guaranteed Ride Home

Travel from the DART Trinity Mills Station to any one destination in any of the GoZones; provided Monday through Saturday only.

  • Monday – Thursday: 10 p.m. – 1 a.m.
  • Friday: 11 p.m. – 2 a.m.
  • Saturday: 11 p.m. – 2 a.m.

Cost to Ride

One trip is $0.75. DCTA will host a promotion when GoZone launches in which a passenger's first four rides will be free. This promotion will last until October 7, 2021.

DCTA Services Impacts

Below are agency services that will remain in operation alongside GoZone:

  • Denton Connect Routes: Will operate at existing frequency from September 7, 2021 – December 6, 2021
  • Lewisville Connect Routes: Will operate at existing frequency from September 7, 2021 – December 6, 2021
  • North Texas Xpress: Will operate with two trips, Monday – Friday (final schedule TBD), from September 7, 2021 – September 30, 2022
  • University of North Texas Campus Shuttles and Late-Night Lyft Program: Will operate as currently provided
  • MK101: Will operate up to five days per week, with two morning trips only, through September 30, 2022
  • Access: Will operate as currently provided
  • Vanpool: Will operate as currently provided
  • Collin County Transit: will operate in accordance with the existing contract
  • Frisco Demand Response: will operate in accordance with the existing contract
  • Coppell Lyft Program: will operate in accordance with the existing contract

Below are agency services that GoZone will replace:

  • Lewisville Lakeway On-Demand: Service will end on September 6, 2021; mobility options will be available through GoZone
  • Downtown Denton Transit Center (DDTC) Evening On-Demand: Service will end on September 6, 2021; mobility options will be available through GoZone
  • Highland Village Lyft Program: Service will end on September 6, 2021; mobility options will be available through GoZone
  • Lewisville Access to Flower Mound Lyft Program: Service will end on September 6, 2021; mobility options will be available through GoZone

Why GoZone over Fixed Route Connect Bus Service?

After extensive research on options for enhanced service delivery, DCTA and its board of directors, concluded that an on-demand service model would be the most advantageous service for both DCTA passengers and the agency overall.

In January 2021, our board of directors awarded an on-demand service delivery contract to Via which allowed the agency to work with Via to develop a proposed service plan to take to the public for review and input. On July 22, 2021, our board of directors approved GoZone for the official September 7 launch.

Our GoZone on-demand rideshare service will cover areas currently served by fixed route and on-demand zones. In some cases, the service will extend beyond the agency’s current service structure.