About DCTA

Who We Are

The Denton County Transportation Authority (DCTA) is a coordinated county transportation authority created by House Bill 3323, under Chapter 460 of the Texas Transportation Code, approved by the 77th Texas Legislature and signed into law by the Governor in 2001. On November 5, 2002, the voters in Denton County approved the confirmation of DCTA by 73%. The DCTA Board of Directors represents every geographic area of the county.

Our Vision

DCTA is a leader in advancing public transportation alternatives.

Our Mission

As a regional partner, the Denton County Transportation Authority is committed to provide safe, customer focused, and efficient mobility solutions for Denton County.

Our Core Values

Accountability

The DCTA Board and employees hold themselves accountable to their constituents and are committed to being exemplary stewards of public resources.

Commitment

The DCTA Board and employees are committed to working collaboratively to deliver the components of the Service Plan in a timely manner to serve the mobility needs of our customers.

Excellence

The DCTA, in the pursuit of excellence, will consistently offer innovative, effective, and quality public transportation alternatives that exceed customer expectations.

Integrity

The DCTA Board and employees shall conduct themselves in a manner that upholds the highest legal and ethical standards. We are uncompromising in our commitment to truth, honesty, and openness in all relationships and interactions.

Respect

The DCTA believes that all customers are important and all employees add value; and we will treat customers and employees with dignity and esteem.

Safety

The most important commitment of the DCTA is safety through the strict adherence to policies, procedures and ongoing employee training and professional development.

Our Goals and Objectives

  • Maximize service efficiency and reliability
  • Maximize the effectiveness of service for DCTA’s ridership markets
  • Increase the visibility and elevate the image of DCTA
  • Expand DCTA’s services into areas where transit has a strong likelihood of success
  • Coordinate regional services with other regional transportation providers
  • Tie the provision of transit to land-use and the resulting demand levels
  • Advocate sustainable development practices that support transit
  • Maintain fiscally sound and sustainable financial plans and budgets that reflect community priorities and values