We're here to help, and we value your feedback.
For assistance with ADA, please see the contact information below:
For ADA questions
Email - Mobility Assistant, jnoland@ntmc.com
Phone – 940.243.0077
Online – DCTA Customer Service Online
In Person / Via Mail – Address: 604 East Hickory Street, Denton, TX 76205
For ADA comments and complaints
Email – info@dcta.net
Phone – 940.243.0077
Online – DCTA Customer Service Online
Via Mail – Address: P.O Box 96, Lewisville, Texas 75067
Customer Service
Downtown Denton Transit Center
604 East Hickory St.
Denton, TX 76205
Hours of Operation
Monday - Friday: 7:00 am - 7:00 pm
Saturday & Sunday: Closed
Closed on the Following Holidays
| New Year's Day | Labor Day |
| Memorial Day | Thanksgiving |
| Independence Day | Christmas Day |
Have a question, suggestion, complaint or compliment? Lose something? Let us know by utilizing our GORequest mobile application available on iPhone and Android. We encourage passengers to utilize GORequest to help us better improve the passenger experience.
Smart phone users simply open the application, select an issue and tap “submit”. The GORequest app also offers the functionality for users to include a photo and identify the exact location of the submission. Users can also submit requests via a desktop computer. Once submitted, the requests are sent directly to the agency staff member responsible for addressing the issue.
Physical Address
1955 Lakeway Drive, Suite 260
Lewisville, TX 75057
Mailing Address
P.O. Box 96
Lewisville, TX 75067
For business inquiries contact
Website Concerns
If you have any questions or feedback about the website, please contact us at dctainfo@dcta.net.
For any emergencies along the rail tracks please call: 972.829.0901 (24 hours a day).
Executive Team
Operations
Vacant
Vice President Mobility Services & Administration
Vacant
Senior Director of Rail Operations
Planning and Development
Vacant
Senior Director of Capital Development
Information Technology
Vacant
Mobility Services Manager
Vacant
Application Support Specialist
Finance
Vacant
Assistant Vice President of Regulatory Compliance/DBE Liaison
VACANT
Assistant Vice President Finance/Controller
Vacant
Senior Accounting Manager
VACANT
Senior Procurement Specialist
VACANT
Senior Procurement Specialist
VACANT
Compliance Specialist
Vacant
Financial Data Specialist
Human Resources
Vacant
Director of Human Resources
Marketing & Communications
Vacant
Business Development Specialist
Vacant
Marketing Specialist
Administrative
Vacant
Executive Assistant & Office Coordinator