Connect Bus service changes now in effect on routes 3, 6, and 7. For details, visit our Service Updates. For information on bus service and general DCTA questions, please call customer service at 940-243-0077; in case of emergencies along the rail track, please call 972-829-0901.

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  • Getting Around
    • Rail & Bus Services
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      • University Routes
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    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
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    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
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      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
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      • Fare Enforcement
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      • Travel Tools
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      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
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    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
    • Lost and Found
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility

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  4. Denton County Transportation Authority Removes Mask Requirement

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News

Denton County Transportation Authority Removes Mask Requirement

April 19, 2022
Mask mandate lifted

In alignment with the Transportation Security Administration (TSA) decision to no longer enforce the Security Directives and Emergency Amendment requiring mask use on public transportation and transportation hubs, DCTA will no longer require passengers or operators wear face coverings on vehicles or in facilities.

DCTA’s top priority is keeping passengers and employees healthy and ensuring a safe commute for our riders. Masks continue to be available for both riders and operators who choose to wear them. Enhanced cleaning measures remain in place.

“We appreciate the public’s patience over the past two years as we have navigated through the COVID-19 pandemic,” Paul Cristina, DCTA Interim CEO said. “DCTA is committed to the health and safety of our passengers and we look forward to continue serving you.”

Along with removing the mask requirement, DCTA is also reopening the Downtown Denton Transit Center (DDTC) to the public. The building will be open from 7 am to 6 pm Monday through Friday beginning April 25. 

Although masks are no longer required, the Centers for Disease Control and Prevention (CDC) continues to recommend that people wear masks in indoor public transportation settings. 

For more information about DCTA’s COVID-19 response, please visit RideDCTA.net.

For direct media inquiries, please contact:

David Magaña, Director of Marketing and Communications
Direct Line: 972.316.6103
Cell: 817.797.7114
Email: dmagana [at] dcta.net

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