Connect Bus service changes now in effect on routes 3, 6, and 7. For details, visit our Service Updates. For information on bus service and general DCTA questions, please call customer service at 940-243-0077; in case of emergencies along the rail track, please call 972-829-0901.

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      • Access (ADA and Non-ADA)
      • Frisco Demand Response
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      • Online Store
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News

DCTA Offering Free Rides for Warming Center Trips

February 17, 2021
DCTA bus at a bus stop

In support of the city of Lewisville and city of Denton inclement weather efforts, we will not require fare for trips to warming stations until further notice. To utilize the free fare promo, passengers should notify the operator upon boarding. Delays are expected throughout the day. Below is the list of warming stations in each city accessible by DCTA bus routes.

 

Denton

MLK Jr. Rec Center – Denton Connect Route 2

MLK Jr. Rec Center is open 24 hours a day until further notice with access to a sitting area and restrooms. Masks are required for everyone who enters the building. Disposable masks and hand sanitizer are available at the door.

Pets are permitted and cots will be provided for overnight guests. DCTA allows service and non-service animals on our vehicles. Non-service animals should be in a pet carrier specifically designed to transport animals and be small enough to fit on the owner's lap or on the floor space in the immediate area of the owner without blocking the aisle. If a dog is too large for an on-board crate, DCTA will allow well-behaved dogs on a leash based on space availability. 

 

Fire Station 2 – Denton Connect Route 3

Fire stations will allow the public to access restrooms. There are no sitting areas and masks are required. Operating hours are Monday through Sunday from 8 a.m. to 9 p.m.

 

Lewisville

Music City Mall –  Lewisville Connect Route 22

We added an alternative stop on Lewisville Connect Route 22 to accommodate passengers traveling to the Music City Mall warming station. The warming center entrance is between Macy’s and Zion Market. City crews are treating the driveways, parking lot and sidewalks near the warming center entrance. Passengers should bring their own snacks, water, blankets and other necessities as needed.

 

Pets are welcome at the Music City Mall warming station but must always be on a leash or in a kennel when inside the mall. DCTA allows service and non-service animals on our vehicles. Non-service animals should be in a pet carrier specifically designed to transport animals and be small enough to fit on the owner's lap or on the floor space in the immediate area of the owner without blocking the aisle. If a dog is too large for an on-board crate, DCTA will allow well-behaved dogs on a leash based on space availability. 

 

Salvation Army - Lewisville Connect Route 22

The Salvation Army added 24 more beds to its temporary warming center and overnight shelter at Lakeland Baptist Church, 397 S. Stemmons Freeway just south of Main Street. They are available on a first-come basis, adults only, temperature check at the door prior to entry.

 

DCTA will continue to monitor the forecast and adjust service operations accordingly to keep riders and employees safe. Passengers are encouraged to sign up for Rider Alerts to stay up to date on DCTA services during the inclement weather. In addition, passengers should also note that DCTA’s Transit Tracker system may not provide accurate arrival information for agency vehicles. 

All future updates regarding any service delays or interruptions will be sent to passengers via DCTA’s Rider Alerts, Facebook, Twitter and at RideDCTA.net/weather. For more information on how DCTA operates during winter weather, visit our blog.

For direct media inquiries, please contact:

David Magaña, Director of Marketing and Communications
Direct Line: 972.316.6103
Cell: 817.797.7114
Email: dmagana [at] dcta.net

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