DCTA to Increase Transit Options with Mobility as a Service Request for Proposal

Girl sitting at train station looking at phone

The Denton County Transportation Authority (DCTA) has officially released a request for proposal (RFP) for Mobility as a Service (MaaS) and is soliciting proposals from firms or contractor teams to provide innovative mobility services for agency member cities, contracted communities, partner organizations, as well as large employment centers and other areas as the need arises. MaaS is a trending business model in the transit industry that utilizes on-demand, real-time platform-based services that can include any combination of various transport methods such as car and bike sharing, taxis and car rentals/leases, and provides a seamless customer experience for the consumer, from travel planning to payments.


Firms selected by DCTA will be contracted to provide service proposals for flexible, efficient, and effective mobility services. These services will enhance and supplement DCTA’s existing transit offerings and provide multimodal service to areas where traditional transportation options are less effective.


Formalization of DCTA Mobility Procurement Process for Multiple Technology Providers

Nearly 80 percent of commuters see public transit as the backbone of a lifestyle that includes current and future technologies, such as ride-hailing (i.e. Uber and Lyft), bike/car-share, autonomous vehicles (AVs), scooters, and other future emerging innovations, according a new study by the American Public Transportation Association (APTA). DCTA intends through this RFP to formalize an agency mobility service procurement process that will adapt to the dynamics of the public transit industry.


The agency’s MaaS RFP is open to all companies that provide mobility services and products, including but not limited to, taxis, Transportation Network Companies (TNCs), microtransit companies, AVs, bikeshare and carshare companies, personal mobility software developers, and any other service or product that can address some or multiple proposal categories identified in the RFP.


“We believe the future of transit will require a network of multiple service solutions, and MaaS technology makes public transportation more efficient while reducing public reliance on automobiles,” said Raymond Suarez, DCTA CEO. “DCTA will increase the use of non-traditional transit services and products to allow for a more tailored and rapid response to the mobility needs of our riders and communities we serve.”


With new firms and evolving technologies available for utilization by a public transportation authority, DCTA may reissue a new solicitation to select additional firms or contractor teams at our discretion.  Firms or contractor teams already under contract would not be required to submit a new proposal.  


This procurement and resulting award(s) is available to any other public agency (i.e., city, district, public authority, public agency, municipality and other political subdivision or public corporation of Texas) located in Texas, as well as other transportation organizations nationwide as allowed by Texas law. 


Next Steps for DCTA’s MaaS RFP Process

DCTA will request services on an on-call basis. As a mobility need arises, specific projects will be issued via task orders against the on-call contracts. Below are Important dates:


RFP Status


Pre-Proposal Conference

Wednesday, January 23, 2019, 9:00 am

Due Dates for Questions

Monday, January 28, 2019, by 5:00 pm

Friday, February 15, 2019, by 5:00 pm

Agency Responses

Wednesday, February 6, 2019

Friday, February 26, 2019

Due Date for Proposals

Tuesday, March 12, 2019, 4:00 p.m.

DCTA Administrative Offices

1955 Lakeway Drive, Suite 260

Lewisville, TX 75057

Anticipated Award

May 1, 2019


All vendor procurement questions about the RFP should go to smartinez [at] dcta.net. For more information about DCTA’s MaaS RFP, visit RideDCTA.net.


For direct media inquires, please contact:

Adrienne Hamilton,

Senior Manager of Marketing and Communications

Direct Line: 972.316.6114

Mobile: 214.497.6166

Email: ahamilton@dcta.net

Kayla Laird,

Communications Coordinator

Direct Line: 972.315.6124

Mobile: 469-647-0071

Email: klaird@dcta.net