SERVICE NOT IN OPERATION - DISCONTINUED ON SEPTEMBER 7, 2021 & REPLACED BY GOZONE ON-DEMAND SERVICE.
DCTA riders who need to get to their final destination in Denton have a real-time mobility option to help get them to their final destination. As some Denton Connect bus routes will end prior to A-train service, passengers can utilize DCTA's Downtown Denton Transit Center (DDTC) Evening On-Demand Zone service to assist rail passengers to get to their final destination.
This on-demand service is provided from the DDTC to existing stops along Denton Connect Routes 1, 2, 3 and 6. The pickup location for this service is the DDTC, but passengers may be dropped off at any of the stops along those routes.
Service hours are Monday through Friday from 6:20 p.m. to 9:40 p.m.
The service will not run on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day.
Cost to Ride
A DCTA Local Day or AM/PM Passes gives riders access to the A-train, Connect Bus Service, Campus Shuttles, Lewisville Lakeway On-Demand and DDTC Evening On-Demand Zone services. University of North Texas (UNT) faculty and staff can ride the DDTC Evening On-Demand service free with a valid ID.
How to book a trip
Booking a trip is easy. Follow these steps below:
- Open the DCTA On-Demand app on your mobile device and link your account to DCTA.
- Enter your destination in the "Where to?" box.
- Adjust your pickup location to the DDTC and dropoff location to one of the suggested virtual stops along Denton Connect fix routes 1, 2, 3 and 6.
- Add in any additional information by tapping on the “Passenger” or “Wheelchair” icon. If you want to schedule your trip in advance, you can select a later time and date by tapping “Schedule.” When you're ready, tap "Request Ride."
Once you have created a trip, you can track the vehicle on the “trip view” in the DCTA On-Demand mobile app. You will be able to see the vehicle’s location and an estimated arrival time.
Account help and Mobile App Resources
For general questions and facts about the DCTA On-Demand mobile app, riders can visit https://help.sparelabs.com/spare-rider. If riders need assistance with their account, they can visit sparelabs.com/help or go to “Settings” in the mobile app and click Help.
The DDTC Evening On-Demand Service is the next step in DCTA's plan to explore newer, more cost-effective ways to provide service to its customers. We appreciate rider feedback and encourage you to send it via our GORequest system to help us enhance our service!