We're here to help, and we value your feedback.
For any ADA questions, comments or complaints (not about the website), please contact:
Customer Communications Specialist
Phone – 940.243.0077
Email – info [at] dcta.net
Online – DCTA Customer Service Online
In Person (temporarily not available) / Via Mail – Address: 604 East Hickory Street, Denton, TX 76205
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complaint or compliment?
Fill out our online customer comment form for help.
GET HELP ONLINE
To speak with someone
immediately, please call:
If you need to request reasonable modifications or accommodations, please contact DCTA Customer Service at 940.243.0077 or send an email to info [at] dcta.net.
Effective Monday, June 22, 2020, the DDTC is temporarily closed to the general public in response to the novel coronavirus (COVID-19) health emergency. Customer Service will remain available by phone to assist passengers with questions during the below hours of operation. For more information, read our article here.
Downtown Denton Transit Center
604 East Hickory St.
Denton, TX 76205
Hours of Operation -
Monday - Friday: 5 a.m. - 7 p.m.
Saturday: 8 a.m. - 4 p.m.
Closed on the Following Holidays:
New Year's Day Labor Day
Memorial Day Thanksgiving
Independence Day Christmas Day
1955 Lakeway Drive, Suite 260
Lewisville, TX 75057
P.O. Box 96
Lewisville, TX 75067
For Business inquiries contact:
If you have any questions or feedback about the website, please contact Guadalupe Acosta at gacosta [at] dcta.net.