Did you lose something while using DCTA? No problem! If another rider or operator has turned it in, there's a good chance we have your lost item waiting for you.
How do I retrieve a lost item?
You can visit our Lost & Found location at 604 E. Hickory St (DDTC) or call 940-243-0077. Our hours of operation are Monday through Friday, 7:00 a.m. to 6:00 p.m.
What do I need to bring to claim a recovered item?
- Photo Identification: Please bring a valid photo ID to expedite the process.
- Lost Cell Phone: You'll need to provide a phone number so we can call it for proof of ownership.
- UNT Student ID: If you lost a UNT student ID, please note that all UNT IDs are mailed to the following address: 1155 Union Circle #310620 Denton, TX 76203-5017
For any other items, be prepared to give a detailed description of the lost item.
How long does DCTA hold a recovered item?
According to DCTA’s Lost and Found Policy, recovered items are held for 30 days.
What happens to items that go unclaimed?
As per DCTA’s Lost and Found Policy, unclaimed items will be disposed of, destroyed, or donated to charity after 30 days.