Connect Bus service changes now in effect on routes 3, 6, and 7. For details, visit our Service Updates. For information on bus service and general DCTA questions, please call customer service at 940-243-0077; in case of emergencies along the rail track, please call 972-829-0901.

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      • How to Ride
      • Reading A Schedule
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Mobile Main Nav

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
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    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
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      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
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      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
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    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
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    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
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      • Reduced Fares
      • Employee Pass Program
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      • Non-Profit Discount Program
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News

Denton County’s GoZone service celebrates one year of flexible, on-demand public transit

September 07, 2022
GoZone van

Denton County Transportation Authority’s (DCTA) on-demand transit service, GoZone, is celebrating its one-year anniversary this month. Since launching last September, GoZone has provided 527,000 low-cost, flexible rides to residents, visitors and workers in Denton, Highland Village, Lewisville and Castle Hills.

GoZone w
as launched with the goal of using flexible technology to expand the community’s access to equitable public transportation, in the most cost-effective way possible:

  • 80 percent of GoZone trips are to-and-from essential destinations like grocery stores, healthcare, schools, workplaces, social services or other transit hubs.
  • 42 percent of survey respondents report their income as less than $25,000, 44 percent identify as people of color and 73 percent do not own a personal car.

GoZone’s flexible, software-based model allows riders to book an on-demand ride anywhere in the designated zones at a moment’s notice. GoZone is powered by Via, the global leader in TransitTech. Via’s app uses intelligent algorithms to match multiple riders headed in the same direction to provide quick and efficient shared trips, without fixed schedules and routes.

Ridership demand for GoZone has been very strong and today serves more than 67,000 trips per month.

To learn more about GoZone, please visit https://www.dcta.net/getting-around/gozone-demand.

For direct media inquiries, please contact:

David Magaña, Director of Marketing and Communications
Direct Line: 972.316.6103
Cell: 817.797.7114
Email: dmagana [at] dcta.net

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