Connect Bus service changes now in effect on routes 3, 6, and 7. For details, visit our Service Updates. For information on bus service and general DCTA questions, please call customer service at 940-243-0077; in case of emergencies along the rail track, please call 972-829-0901.

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  • Getting Around
    • Rail & Bus Services
      • A-train
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      • University Routes
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    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
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      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
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      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
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      • Active Procurements
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    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
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      • Fare Citation FAQ's
      • Fare Enforcement
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      • Rider Code of Conduct
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      • Travel Tools
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      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
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    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
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  • About DCTA
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    • Procurement Opportunities
      • Active Procurements
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  4. DCTA’s Chief Executive Officer, Raymond Suarez, to Step Down March 31, 2022

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News

DCTA’s Chief Executive Officer, Raymond Suarez, to Step Down March 31, 2022

March 07, 2022
 Raymond Suarez photo

The DCTA Board of Directors unanimously accepted the resignation of Chief Executive Officer, Raymond Suarez, at the DCTA Board Meeting on March 7, 2022.

Mr. Suarez joined DCTA as the Chief Operating Officer in 2014 and became CEO in September 2018. Immediately after being appointed, he led the agency through the legislative reconstitution of the Board of Directors and led the agency through a transformation initiative during the Covid-19 pandemic to better respond to market changes. He was instrumental in unifying relationships with Dallas Area Rapid Transit (DART) and Trinity Metro, thereby creating joint efforts in many areas that serve the three North Texas agencies. Most recently he worked with DART to forge an agreement to construct a joint rail facility to support the DCTA A-train and DART Silver Line operations and launched new GoZone on-demand mobility services throughout DCTA’s three member cities.

In a statement Suarez said, “I am very thankful to the Board of Directors and staff for the constant support and I’m proud of the culture we have created based on Servant Leadership principles. It is very rewarding to see ridership growing to pre-pandemic levels so quickly after launching the system wide GoZone program. Through this transformation journey, the agency is now more accessible, responsive, and resilient and able to respond to the communities we serve and that’s a great feeling of accomplishment."

The DCTA Board has unanimously appointed Paul Cristina, Deputy CEO, as Interim CEO. The Board plans to discuss launching a search for Suarez’s replacement at the March 24 regularly scheduled meeting.

Please direct all inquiries to Pamela Burns, Director of Public Involvement & Communications.

For direct media inquiries, please contact:

David Magaña, Director of Marketing and Communications
Direct Line: 972.316.6103
Cell: 817.797.7114
Email: dmagana [at] dcta.net

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