Connect Bus service changes now in effect on routes 3, 6, and 7. For details, visit our Service Updates. For information on bus service and general DCTA questions, please call customer service at 940-243-0077; in case of emergencies along the rail track, please call 972-829-0901.

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      • Frisco Demand Response
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  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
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      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
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      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
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      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
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      • Current Projects
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      • Active Procurements
      • Previous Procurements
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    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
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      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
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      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
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      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
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  • About DCTA
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    • Board Information
    • Careers
    • Financial Information & Transparency
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      • Current Projects
      • Past Projects
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    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
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News

DCTA Wants to Hear From Riders

April 01, 2022
PIP 4-1-2022

Denton County Transportation Authority (DCTA) is updating fare and service models to better meet the transportation needs of the public and encourage multimodal trips in Denton County.

The goals of these updates are to redesign DCTA’s fixed routes to better serve our riders and configure the GoZone service to better integrate with fixed route. Several potential fare models will be assessed as well - from a flat fare to a distance-based fare and including a hybrid fare model. DCTA wants to encourage efficient trips that get people where they want to go, when they want to go and for a fare that makes sense. DCTA riders represent a diverse community with a variety of needs. Finding the right mix of service and fare options is critical to everyone.

Beginning Monday, April 18, a series of public meetings will be held in person and virtually in Denton, Lewisville and Highland Village. Dates, times and locations of in-person meetings will be communicated once they are scheduled. Virtual Town Hall Meetings are scheduled for the following days:

  • Monday, April 25
  • Friday, April 29
  • Thursday, May 5
  • Tuesday, May 10

The meetings provide an opportunity to speak with individual DCTA staff members and other attendees to better understand the options and share feedback. Staff will also be available to take comments at community outreach events, online at dctafeedback.net, and by survey. Public feedback will be presented to the board this summer for consideration. The public comment period wraps up on Tuesday, May 17.

For a presentation during the public comment period or for special accommodations due to a disability, language translation needs and to request printed copies of information discussed, contact Mary Worthington at least 72 hours prior to the meeting at mworthington [at] dcta.net () or 972-316-6121.

More information, including a schedule of events, will be available online at dctafeedback.net beginning Monday, April 18. The public comment period runs through Tuesday, May 17.

For direct media inquiries, please contact:

David Magaña, Director of Marketing and Communications
Direct Line: 972.316.6103
Cell: 817.797.7114
Email: dmagana [at] dcta.net

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