Connect Bus service changes now in effect on routes 3, 6, and 7. For details, visit our Service Updates. For information on bus service and general DCTA questions, please call customer service at 940-243-0077; in case of emergencies along the rail track, please call 972-829-0901.

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  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
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      • Service Updates
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      • DCTA Disadvantaged Business Enterprise Program
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Contact Us

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
    • Lost and Found
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility

Mobile Utility Nav

  • Media Center
  • Blog
  • Contact Us

Contact Us

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
    • Lost and Found
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility

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  4. DCTA Public Comment Period Extended to June 10

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News

DCTA Public Comment Period Extended to June 10

May 09, 2022
GoZone

Denton County Transportation Authority (DCTA) is eager to hear input as the public comment period is extended to Friday, June 10 for its fares and service model updates. The public is invited to complete an input survey online at dctafeedback.net or attend a Town Hall meeting.

A series of public meetings will be held in person and virtually in Denton, Lewisville and Highland Village. Dates, times and locations of in-person meetings will be communicated once they are scheduled. The next Virtual Town Hall meeting is 3:30 p.m. on Tuesday, May 10. An in-person Town Hall meeting is scheduled for 6 p.m. on Wednesday, May 11 at the Downtown Denton Transit Center.

The meetings provide an opportunity to speak with individual DCTA staff members and other attendees to better understand options and share feedback. Staff is also available to take comments at community outreach events. Public feedback will be presented to the board this summer for consideration. While this public comment period wraps up on Friday, June 10, DCTA is always open to public input via social media or in person.

Updating the current fare and service models will better meet the transportation needs of the public and encourage multimodal trips in Denton County. The goals of these updates are to redesign DCTA's fixed routes to better serve our riders and configure the GoZone service to better integrate with fixed route. Several potential fare models will be assessed as well - from a flat fare to a distance-based fare and including a hybrid fare model. DCTA wants to encourage efficient trips that get people where they want to go, when they want to go and for a fare that makes sense. DCTA riders represent a diverse community with a variety of needs. Finding the right mix of service and fare options is critical to everyone. 

For a presentation during the public comment period or for special accommodations due to a disability, language translation needs and to request printed copies of information discussed, contact Mary Worthington at least 72 hours prior to the meeting at mworthington [at] dcta.net () or 972-316-6121.

More information, including a schedule of events, is available online at dctafeedback.net.

For direct media inquiries, please contact:

David Magaña, Director of Marketing and Communications
Direct Line: 972.316.6103
Cell: 817.797.7114
Email: dmagana [at] dcta.net

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