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  • Getting Around
    • Rail & Bus Services
      • A-train
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      • University Routes
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    • Fare Information
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      • Online Store
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Mobile Main Nav

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Denton Connect
      • University Routes
      • Regional Routes
      • Monsignor King (MK101)
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Discount Programs
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Inside Track Community Newsletter
      • Community Outreach News
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
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Main navigation

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Denton Connect
      • University Routes
      • Regional Routes
      • Monsignor King (MK101)
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Discount Programs
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Inside Track Community Newsletter
      • Community Outreach News
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility

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News

DCTA Downtown Denton Transit Center Updates During COVID-19

June 19, 2020
Downtown Denton Transit Center Updates Graphic

UPDATED ON September 29, 2020

In response to the novel coronavirus (COVID-19) health emergency, the Denton County Transportation Authority (DCTA) will open the Downtown Denton Transit Center (DDTC) for ticket purchases only effective Monday, September 21, 2020. The lobby and restrooms will remain closed to the public and the ticket window and customer service hours will be as follows:

  • Monday through Friday from 7 a.m. to 6 p.m.
  • Closed on Saturdays and Sundays

CUSTOMER SERVICE AVAILABILITY

DCTA’s Customer Service team will remain available by phone to assist passengers with questions at 940.243.0077. The agency encourages riders to sign up for Rider Alerts and follow DCTA on Facebook and Twitter to receive real-time information regarding facility closures and service modifications.

 

FARE PURCHASE OPTIONS

Individuals needing to purchase passes can do so with the following options:

  • DCTA’s online store by visiting this page
  • GoPassSM mobile app available on Apple and Google Play stores
  • Ticket Vending Machines (TVMs) at each DCTA A-train station

DCTA is still accepting cash fare on buses. For more information on purchasing fare, visit the agency’s fare page.

 

LOST & FOUND POLICY UPDATE

Customers will still be able to pick up lost and/or misplaced items with the closure of the DDTC. If an item is located in lost and found based on the description provided over the phone, DCTA’s Customer Service team will coordinate with that individual for pickup. For more information, visit DCTA’s Lost & Found Policy page.

 

Thanks for your patience as DCTA works to protect its passengers and employees. For more information about DCTA updates during the COVID-19 health emergency, click here.

For direct media inquiries, please contact:

Pamela Burns, Director of Public Involvement and Communications
Direct Line: 972.316.6103
Email: pburns@dcta.net

Melinda Bartram, Communications Specialist
Direct Line: 972.316.6090
Cell: 469.500.3881
Email: mbartram@dcta.net

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